@article{oai:meiji.repo.nii.ac.jp:00002534, author = {Mark, E Parry and 竹村, 正明}, issue = {3}, journal = {明大商學論叢}, month = {Mar}, note = {Article}, pages = {13--27}, title = {Managing Product Review Websites-Insights from Research on Word-of-mouth Marketing-}, volume = {96}, year = {2014} }